Refund policy
Refund Policy
Last updated: July 9, 2026
Thank you for shopping with NAYAB GOLD. Please read this policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or similar reasons.
Damaged or Defective Items
If your order arrives damaged, defective, or does not match what you ordered, please contact us within 48 hours of delivery at nayabgold2026@gmail.com with your order number and photos of the item. We will review your claim and, at our discretion, offer a repair, replacement, or refund.
Order Cancellations
Orders can only be cancelled or modified before they have been processed for shipment. Please contact us as soon as possible if you need to make a change.
Non-Refundable Situations
We are not able to offer refunds or replacements for items that have been worn, altered, resized by a third party, or damaged after delivery due to normal wear, misuse, or improper care.
Contact Us
If you have any questions about this Refund Policy, please contact us at nayabgold2026@gmail.com.